CUSTOMER SUPPORT

soutien arquus général

CUSTOMER SUPPORT

The Support department has more than 120 people within Arquus. The support and innovation teams are based in Guyancourt and the operational teams are deployed throughout France and the world, as close as possible to the forces and regiments, in order to intervene in the shortest possible time.

Arquus designs, produces, markets and supports vehicles that meet the specific needs of defense and homeland security worldwide.

Planned from the design phase and then present throughout the vehicle’s life cycle, our support system guarantees optimised equipment uptime and controlled operating costs, by supporting you on various levers:

  • Technical expertise
  • Infrastructure and Human resources
  • Operational maintenance
  • Industrial maintenance
  • Supply chain
  • Fleet management

Key figures

30,000 vehicles supported worldwide whose 21000 in France
8 MCO contracts in France and 60 countries supported in their fleet management
+ 500 technical interventions on site per year
7000 parts delivered every day
1Million spare parts shipped per year