Telediag connects, via connected glasses, our technical experts with customer technicians or approved workshops. This solution allows to answer technical questions, help diagnose breakdowns that are more complex and thus quickly provide the appropriate response to the customer.
1 - Unique appointment scheduling interface thanks to the dedicated service portal
2 - Remote expertise realization and diagnosis within 24 hours (after appointment request)
3 - Personalized follow-up with ticketing tool. Telediagnosis customer report.